What is Profit.com?
Profit.com is an all-in-one financial platform that combines advanced trading analytics tools with Playtrade, a collection of educational online trading tournaments. By participating in these tournaments, Playtraders can gain valuable experience and win real cash prizes, all risk-free.
Is it free to join Profit.com?
Yes, joining Profit.com is completely free. There are no registration fees or hidden charges. Our platform follows a freemium model, allowing users to access basic features without any charges. However, for those interested in unlocking advanced functionalities, we offer premium plans which can be viewed on our Pricing page.
Is my personal information stored securely?
Profit.com is compliant with GDPR rules and policies. All sensitive user data is protected by stringent privacy measures and encrypted via secure protocols.
Can I change my username or profile picture?
You can change your username and profile picture in your Account Settings.
How can I upgrade my account?
To upgrade to Pro or Pro+ plans, simply click on the upgrade button in the top right corner near your Avatar. Alternatively, you can visit our Pricing page.
What happens if I forget my password?
To reset your password, simply click on the "Forgot Password" link in the sign in form. Follow the instructions sent to your registered email address to complete the reset.
Can I have multiple accounts?
To maintain the integrity and fairness of the platform, we encourage users to have only one account per email address.
How do I delete my account?
If you wish to discontinue, you can delete your account through your Console or by sending a request to [email protected]. Please note that account deletion is usually irreversible, and any progress or virtual assets associated with the account may be permanently lost.
What type of services does Profit.com Messenger include?
Profit.com Messenger allows users to add contacts, create chats, send messages and media files, join communities, make calls, follow news and tweets, analyze markets and create custom watchlists.
Are my messages securely encrypted?
Profit.com is compliant with GDPR rules and policies. All personal user data, text messages and shared files are securely encrypted to maintain data privacy and security.
Can I send multimedia content like photos or videos?
Yes, the messenger supports the sharing of multimedia content such as photos, videos and documents.
Is it available on mobile devices?
Yes, to download the app on your mobile device please visit the Mobile app page.
How can I restore my chat history?
Once deleted, chat history can be restored upon custom request sent to [email protected].
How do I reach support?
For any questions or inquiries, don't hesitate to contact us using this form. Our team is here to assist you promptly.
What is Playtrade?
Profit.com Playtrade offers educational online trading tournaments that simulate real-world trading activities. Players, called Playtraders, can buy and sell virtual assets, trade with other players and compete to win cash prizes, all without any risk. It is designed to provide a simulated trading experience and help Playtraders learn and enhance their trading skills in a risk-free environment.
Is it free to join?
Yes, joining Profit.com is completely free. There are no registration fees or hidden charges. Simply sign up, create an account, and start participating in trading tournaments. For those interested in unlocking enhanced Playtrade benefits, we offer premium plans which can be viewed on our Pricing page.
Do I need any trading experience to participate?
No prior trading experience is required to participate in Profit.com. The platform is designed for both beginners and experienced traders. Profit.com provides educational resources, tutorials, and tools to help you understand the trading process and improve your skills.
Can I win real money?
Yes, you can win real money on Profit.com Playtrade. Cash prizes are awarded to the Playtraders who achieve the highest performance in the trading tournaments. These prizes are credited to your bank account via wire transfer.
How are real money prizes claimed?
To claim your cash prize, you will need to follow the specific instructions provided by email once you win a specific tournament. Cash prizes are redeemed through Skrill. Users must ensure that they have a valid and active Skill account to receive their prize money. Please review our full Playtrade Terms & Conditions for more information.
What financial markets can I trade on Profit.com?
Profit.com offers a wide range of financial markets for trading, including stocks, commodities, currencies (forex), crypto and indices. You can choose the market that interests you the most or diversify your trading portfolio by exploring different markets.
How can I contact customer support if I have any questions?
Profit.com has a dedicated customer support team available to assist you with any questions or issues you may have. You can reach out to them through the contact page on the website or through the provided email address. They are committed to providing timely and helpful support to all users.
How often are the trading tournaments held?
Profit.com Playtrade offers regular trading tournaments with varying durations. Some tournaments may last one day, while others can extend over weeks or months. The platform provides a diverse range of tournaments to cater to different trading styles and preferences.
Can I join multiple tournaments simultaneously?
Yes, you can participate in multiple trading tournaments simultaneously by upgrading to Pro or Pro+ plans. This gives you the flexibility to explore different markets, test various strategies, and increase your chances of winning cash prizes. Visit our Pricing page to discover the thrilling features included in each subscription plan.
What is the Wallet?
Wallet in the trading game is a virtual storage space for our in-game currency called Profit Coin. It enables Playtraders to track your balance and manage your funds within the game.
What are Profit Coins?
Profit Coin refers to a virtual in-game currency that Playtraders can earn, collect, or purchase during the gameplay. It is typically used for various in-game transactions related to trading activities. Profit Coins can be used to buy items from Toolshop, participate in tournaments, upgrade to premium plans, and potentially earn rewards within the game.
How can I access my Wallet?
You can access Wallet from the dedicated Wallet section in the Playtrade menu.
What can I do with the coins in my Wallet?
The coins in your wallet can be used to purchase various in-game items, tools, or resources from the Toolshop, participate in tournaments, or subscribe to premium plans.
How can I earn more coins for my Wallet?
You can earn more coins for your Wallet by actively participating in the game's activities, such as winning tournaments, completing missions, referring friends or through special promotions and rewards.
What are Tournaments?
Tournaments in the trading Arena are competitive trading games where Playtraders compete against each other to achieve the highest returns within a designated time frame. It allows Playtraders to enhance their trading skills and also earn real cash prizes.
Who can participate in Tournaments?
Profit.com's trading tournaments offer different opportunities based on your subscription plan. Free users are welcome to participate in non-cash prize tournaments for the chance to enhance their trading skills and engage with the community. Cash prize tournaments are exclusively available to users with premium plans. Visit our Pricing page to discover the thrilling features included in each subscription plan.
How can I participate in a Tournament?
To participate in a Tournament, simply navigate to the Arena menu. Select your desired tournament and follow the registration process.
Are there any entry fees for Tournaments?
Access to Playtrade Tournaments is typically free. Certain tournaments may have entry fees in the form of virtual currency or other in-game resources.
How are winners determined in Tournaments?
Tournaments winners are typically determined based on percentage return on investment. At the end of the tournament duration, the players with the highest performance are declared as winners.
What rewards can I win in Tournaments?
The rewards for winning Tournaments can vary. They may include virtual currency, exclusive items or assets, or cash prizes. The specific rewards and prize structures are usually mentioned in the tournament description.
What is the Leaderboard?
The Leaderboard is a ranking system that displays the performance and achievements of Playtraders within the trading tournaments. It enables players to track their progress, compare their performance with other participants, and compete for top positions based on various metrics, such as experience points or trading performance.
How can I view the Leaderboard?
You can access the leaderboard from the dedicated Leaderboard menu within the game interface.
How are Playtraders ranked on the Leaderboard?
Playtraders are typically ranked on the Leaderboard based on their rank or trading performance.
Can I see my friends' rankings on the Leaderboard?
You can view your friends' rankings on the Leaderboard. Use the search bar within the leaderboard interface to access the rankings specifically for your friends or contacts.
What are Missions?
Missions are specific tasks or objectives that Playtraders can engage in within the trading game. They involve executing particular trades or meeting other in-game milestones.
How can I access Missions?
You can access Missions from the dedicated Missions section in the Playtrade menu.
Are there different types of Missions?
Yes, there can be various types of Missions. They mostly focus on learning and practicing trading skills, but there are also missions that reward Playtraders for their activity within the game.
What rewards can I earn from completing Missions?
The rewards for completing Missions may include experience points, in-game items or Profit Coins. The specific rewards associated with each mission are displayed on each mission.
How often do Missions refresh or change?
The frequency of Mission refresh or change varies, depending on their type. One-time missions do not refresh after being completed, daily missions refresh on a daily basis, and other missions refresh regularly throughout the game.
What is the Toolbox?
The toolbox within the trading game is a collection of tools and items designed to support Playtraders in effectively managing their trading positions and making better informed trading decisions. It provides valuable resources, enhancing the overall trading experience of Playtraders.
How can I access the Toolbox?
You can access Toolbox from the dedicated Toolbox section in the Playtrade menu.
What tools are available in the Toolbox?
The Toolbox may contain any item purchased from the Toolshop. Common tools include advanced trading tools, trading signals, stop orders, exclusive strategies, and other resources designed to enhance your trading experience.
How can I upgrade my Toolbox?
Access to some Toolbox features may require upgrading to Pro or Guru plans. Visit our Pricing page to discover the thrilling features included in each subscription plan.
Are there any limits to using the Toolbox?
Access to advanced tools within the Toolbox may be limited for free users or accompanied by other similar restrictions.
What is the Toolshop?
The Toolshop is a virtual store where Playtraders can purchase various trading-related items, tools, and resources using Profit Coins or other forms of payment.
How can I access the Toolshop?
You can access Toolshop from the dedicated You can access missions from the dedicated Toolshop section in the Playtrade menu.
What items can I purchase in the Toolshop?
Toolshop offers a range of items, such as advanced trading tools, trading signals, stop orders, exclusive strategies, and other resources designed to enhance your trading experience.
How can I earn coins to buy items from the Toolshop?
You can earn more Profit Coins by actively participating in the game's activities, such as winning tournaments, completing missions, referring friends or through special promotions and rewards.
What is a Daily Lootbox?
Daily Lootbox is a form of free daily reward which can contain various items from the Toolshop, Profit Coins or other resources designed to enhance your gaming experience. The contents of the Lootbox are typically randomized.
What is Profit.com Terminal?
Profit.com Terminal is a trading analytics platform that provides traders with advanced tools and analytics to analyze market data, monitor trading performance, and make informed trading decisions.
What type of data does the Profit.com Terminal provide?
Profit.com Terminal offers a wide range of data, including real-time and historical market prices, charts, technical analysis indicators, news feeds, and fundamental data such as company financials and economic indicators.
Where do we get the data?
We buy our data and have license agreements with third party data vendors to provide professional-grade data via Terminal. We don’t engage in web scraping for data acquisition.
Which financial asset classes are covered?
Profit.com Terminal offers cross-asset coverage, including Stocks, Indexes, ETFs, Mutual Funds, FX Currencies, Commodities and Bonds. Other asset classes will be added in the near future. Stay tuned!
Can I trade on Profit.com Terminal?
Our Terminal serves as a trading analytics and investment research platform and not a real trading platform. However, you can still showcase your trading skills and compete in Playtrade tournaments to win real cash prizes.
Can I integrate Widgets into my website?
Yes, you can integrate Profit.com Widgets into your website.
Can I white label the Widgets on the Widgets page?
Yes, white labeling options are available for the Widgets with the Advanced plan. This enables you to customize the logo and branding of the widgets to align them with your company's identity.
How can I customize the Widgets to match my brand?
With white labeling, you can customize the Widgets by incorporating your company's logo, choosing color schemes that match your brand's visual identity, and modifying any text or labels within the Widgets to reflect your brand language.
How can I customize the Widgets?
You can personalize the layout, size, colors, font styles and data displayed within the Widget according to your preferences and website style. Advanced customization options are available under the Advanced plan.
Are Widgets supported in multiple languages?
Yes, our Widgets are supported in multiple languages including English, France, German, Spanish, Italian, Portuguese, Arabic, Hungarian, Polish, Estonian, Swedish, Dutch. Other languages can be added upon request.
Can Profit.com build a custom Widget for me?
Yes. Contact us [email protected] with a description of your case, and our sales team will get in touch with you.
How can I cancel my Widgets subscription?
You can cancel your subscription plan inside your Console. Paid subscription plans will remain active for the duration of the paid period. Please note that refunds are not available.
Which financial asset classes are covered by Data API?
Profit.com Data API offers historical and fundamental cross-asset data for including Stocks, Indexes, ETFs, Mutual Funds, FX Currencies, Commodities and Bonds. Other assets classes in the near future will be added so please stay tuned.
What is the quality of the data?
The data provided via the Data API is not provided by exchanges but rather by market makers, so prices may not be necessarily real-time and may differ from the actual market price, meaning that prices are indicative and should be solely used for analytics purpose.
Do you provide discounts for startups/students?
Yes, we do. Contact us [email protected] at with a description of your case, and someone from our team will make sure to find the optimal solution for you.
How quickly can I access the data?
After signing up to one of our plans, you can immediately access price data for US stocks, forex, cryptocurrencies, ETFs and Indices. Price data provided via websockets API is not provided by exchanges but rather by market makers, so prices may not be necessarily real-time and may differ from the actual market price. Fundamental data is refreshed within every 24 hours.
How can I cancel my Data Api subscription?
You may cancel your membership renewal by downgrading to the Free plan inside your Settings. Follow the prompts, and your membership will not renew from the next billing cycle. Please note that there are no refunds.
How to download the app
The app is available for iOS. You can download it from the App Store. We are working on the Android version and will release it soon.
What motivates the choice to rebrand as Profit.com?
We rebranded to Profit.com to reflect our evolved mission and bold vision. Our innovative platform merges gaming and trading, creating an enjoyable and rewarding experience. This shift empowers users of all levels to pursue profitability in a risk-free environment. Profit.com embodies our commitment to unmatched trading experiences.
How will the rebranding to Profit.com elevate the user experience?
The rebranding of Profit.com revolutionizes the user experience with Playtrade, an engaging, risk-free environment exclusive to Profit.com where traders can thrive and profit. In Playtrade, traders of all levels can participate in thrilling tournaments and compete for real cash, without any risk. This forward-looking tool lays the foundation for a future filled with opportunities for success and profitability.
What does the rebranding mean for existing users?
The rebranding to Profit.com brings exciting changes and enhancements for users who joined us as Darqube. It introduces a gamified approach to trading, including thrilling tournaments and challenges. Existing accounts and data were seamlessly transferred to Profit.com. The rebranding opens up new opportunities for users to explore and engage with the platform, empowering their trading journey.
Who is eligible to advertise on Profit.com?
Any business or organization that aligns with our advertising guidelines and policies is eligible to advertise on Profit.com. Whether you are a brokerage firm, financial institution, trading platform, or a company offering relevant products or services to the trading community, you can explore advertising opportunities with us.
How can I advertise?
To advertise on Profit.com, simply contact us through our Advertising form. We will guide you through the process and provide you with all the necessary information and customization options to get started.
Are there any specific guidelines for creating advertisements on Profit.com?
Yes, you can view all brand guidelines and specifications here. These guidelines ensure that your ads meet our platform's standards and provide an optimal user experience.
Can I customize my ads?
Absolutely. At Profit.com we understand the importance of branding and customization. You can customize the appearance of your ads to align them with your brand identity while adhering to our guidelines. We are here to assist you in achieving the desired customization.
How can I track the performance of my advertisements?
We provide comprehensive performance tracking and reporting for your advertisements. You will have access to metrics such as impressions, clicks, and more. Our reporting tools enable you to evaluate the effectiveness of your campaigns and make data-driven decisions.
Is there a minimum budget requirement for advertising?
We have flexible budget options to accommodate different advertising needs. Simply contact us through our Advertising form and will provide you with all the necessary information to help you get started.
What types of advertising are prohibited?
Profit.com strictly prohibits certain types of advertising that do not align with our platform's guidelines and policies. This includes, but is not limited to, advertisements promoting illegal activities, deceptive or misleading content, adult content, hate speech, or any content that violates applicable laws or regulations.
What commission structure does the Partner Program offer?
Profit.com's Partner Program offers a competitive commission structure. Affiliates earn a 50% commission on all payments from referred users that are new to Profit.com, plus an extra 10% commission when referrals earn money on tournaments.
How are referrals tracked and attributed to affiliates?
When you sign up to the program, you will receive a unique affiliate link. This link contains a special identifier that tracks the traffic and conversions generated by your referrals. Any referral who clicks on your affiliate link will be associated with your affiliate account.
How frequently are commissions paid out and what are the payment methods?
Affiliate payments are processed monthly (30 days), with a payout threshold of $100. To be eligible for a payout, affiliates must accumulate a minimum of $100 in their account. Once the minimum threshold is reached, affiliates can receive their monthly payout. Affiliate Payments are made via bank wire transfer. Accurate and valid payment information is required for the payment process.
Why didn't I receive a commission when a customer purchased a subscription?
Commissions are paid for new users who have never registered a Profit.com account before. If you believe that your issue is unrelated to this policy, please contact [email protected] for further assistance.
Where can I find the Affiliate Program Terms and Conditions?
Please click here to access the Terms and Conditions of the program.
How secure is the payment?
Payments are processed by Stripe, ensuring safe and secure online ordering. Acceptable payment methods include all major debit and credit cards, PayPal, Apple Pay and Google Play. In-app purchases via Apple ID account are also available.
Can I change my subscription plan?
Yes, you can change your current subscription plan on the Plans page, upgrading to a higher plan or downgrading to a lower plan in just a few clicks.
If your plan was purchased via your Apple ID account, please manage it directly through Apple ID.
Where can I access my invoice?
You can view and download your invoices history inside your Console in the Subscriptions section.
How can I cancel my subscription?
You can cancel the renewal of your subscription plan in the Console or simply downgrade to the free plan on the Plans page. If your plan was purchased via your Apple ID account, please manage it directly through Apple ID.
Paid subscription plans will remain active for the duration of the paid period. Please note that refunds are not available.
What is the Charts Library?
Profit.com Charts Library is a collection of financial charting tools and components that enable users to seamlessly integrate professional-grade financial charts into their website or application. We provide white-label charts tailored for your brand, supersonic fast performance and on-demand developer support.
Can I connect my data feed to the Charts?
Yes, you can connect your data feed to the Profit.com Charts. The Charts Library allows for integration with your own data feed, enabling you to display real-time or custom data in the charts.
Can I customize the appearance of the Charts to match my brand?
Yes, you can customize the appearance of the Charts to align with your brand's identity. You can modify colors, fonts, labels, axes, and other visual elements to match your brand identity or specific design requirements.
Are the charts responsive and mobile-friendly?
Yes, the Charts Library is designed to be responsive and mobile-friendly. The charts automatically adapt to different screen sizes and devices, ensuring a consistent and optimal viewing experience across desktops, tablets, and mobile devices.
Does the Charts Library support real-time data updates?
Yes, the Charts Library supports real-time data updates. It provides APIs and hooks that allow you to dynamically update chart data, making it suitable for applications that require live data visualization or streaming data feeds.
What is the white label cost of Profit.com’s Charts?
To better understand your specific needs and provide you with accurate pricing information, we recommend contacting our team using this form. Please reach out to us with your requirements and our team will be in touch with you soon.
How to claim the $100 bonus?
To claim your $100 bonus, click on “Claim Your $100 Now,” register for a new account on Trading.com for free, and complete the identity verification process. Once verified, a $100 bonus will be automatically credited to your new account.
Can I claim the bonus if I already have an account?
This offer is exclusive to new Trading.com accounts opened through the Profit.com page.
Are there restrictions on opening a Trading.com account for this offer?
For detailed information on eligibility for account opening and other conditions, please refer to the Terms of Use of Trading.com.
Can I use my bonus on any Trading.com trading platform?
Yes, once your identity is verified, you can use the bonus on any Trading.com trading platform.
Is Trading.com a Regulated Broker?
Trading.com Markets Inc. is a registered Retail Foreign Exchange Dealer (RFED) with the Commodity Futures Trading Commission (CFTC) and a member of the National Futures Association (NFA #0516820).
How to claim the XM bonus?
To claim the bonus, click "Open Account" and complete the registration on XM. Confirm your identity and deposit funds. Enjoy a 100% match on deposits until you reach $300 in bonuses.
Are there restrictions on opening an XM account for this offer?
For detailed information on eligibility for account opening and other conditions, please refer to the Terms and Conditions of XM.
Can I use my bonus on any XM trading platform?
Yes, once your identity is verified and deposit is received you can use the bonus on the XM trading platform.
Is XM a Regulated Broker?
The XM Group is licensed by ASIC in Australia (Trading Point of Financial Instruments Pty Limited), by CySEC in Cyprus (Trading Point of Financial Instruments Ltd), by the FSC in Belize (XM Global Limited) and by the DFSA (Trading Point MENA Limited), adhering to enhanced regulatory standards.
Are there restrictions on opening an XM account?
For detailed information on eligibility for account opening and other conditions, please refer to the Terms and Conditions of XM.
Which documents do I need to provide to become an XM client?
Proof of Identity and Proof of Residence are required to open an XM account. For more information please visit the XM Help Center.
How do I start trading?
Create your XM account and complete the verification process. Once this is completed, make a deposit to start trading. For more information please visit the XM Help Center.
How do I claim the 100% bonus?
To get the 100% deposit bonus simply sign up ,verify and fund an account with Capex.com. Bonus is instantly credited to your account balance and up to $10.000 . For example ,if you deposit $2.000 , you will get a $3.000 as bonus. If you deposit $12.000 , you will get $10.000.
Can I claim this offer if I already have an account?
This offer is exclusive to new Capex accounts opened through the Profit.com page.
Are there restrictions on opening a Capex account for this offer?
For detailed information on eligibility for account opening and other conditions, please refer to the Terms and Conditions of Capex.com.
How can I use the deposit bonus on my trading account?
Bonus can be used for drawdown and margin purposes. Even though the bonus is not withdrawable, all profits from trades using the bonus are withdrawable!
Is Capex a Regulated Broker?
Capex is licenced by: Financial Services Authority (FSA), Seychelles, SC, Abu Dhabi Global Market, Financial Services Regulatory Authority (FSRA),UAE, Abu Dhabi, Cyprus Securities and Exchange Commission (CySEC), Cyprus, CY, Financial Sector Conduct Authority (FSCA), South Africa, ZA.
What is the Profit Pro Telegram Alerts Channel?
The Profit Pro Telegram Alerts Channel is an exclusive service that provides real-time trading alerts, market analysis, and investment strategies. It is available only to Profit PRO and PRO+ users.
How do I join the Telegram channel?
To join, you need to upgrade to Profit Pro by simply visiting our Pricing Page and selecting the Profit Pro or Profit Pro + plan. Follow the instructions to complete your purchase, and to unlock your access link on the Telegram Alerts Page.
What kind of alerts can I expect to receive?
You will receive a wide range of trading alerts, including those for Stocks, Forex and Cryptocurrencies. Each alert will provide detailed information, such as the recommended direction (buy or sell), strategy name, target price, and more. Additionally, you will also see the identified chart pattern of the indicated asset to help you visualize the market trend and potential trading opportunity.
How often are alerts sent?
Alerts are sent based on market conditions and trading opportunities. You can expect multiple alerts throughout the day to help you make informed trading decisions.
What if I miss an alert?
While we aim to provide timely notifications, it's essential to monitor the channel regularly. If you miss an alert, you can review past alerts in the channel history, but keep in mind that the market conditions might have changed.
What are the benefits of upgrading to Pro or Pro+?
Upgrading to Pro or Pro+ unlocks access to cash competitions with higher cash prizes.
What’s the difference between Pro and Pro+ plans?
Pro plan includes weekly competitions; Pro+ plan gives you access to daily competitions and advanced tools.
Can I cancel my subscription anytime?
Absolutely. You can cancel anytime without any additional fees.
What’s included in the AI-Powered Insights?
AI-Powered Insights provide a daily market brief with the top news, market movers, and key insights to help you stay ahead.
How do I access the Billionaire Portfolios?
To access Billionaires' portfolios, you will need to upgrade to our Pro plan, which offers full access to this exclusive feature. Once you're on the Pro plan, you can explore, follow and track the portfolios of top billionaires, gaining insights into their investment strategies.
Just message us at [email protected], and we will respond to all of your queries.
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